Shipping policy

Worldwide Shipping

PettiChat currently ships to most countries worldwide.

Orders are usually processed within 1–3 business days after payment confirmation.

Estimated shipping times:

• United States: 5–10 business days
• Canada: 7–12 business days
• Europe: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Other international destinations: 7–20 business days

Shipping times may vary depending on customs processing, local carriers, weather conditions, holidays, or periods of high demand.

Once your order has shipped, tracking information will be sent to your email address.

Please ensure your shipping information is accurate before placing an order.

PettiChat is not responsible for delays caused by incorrect addresses, customs clearance procedures, or carrier disruptions outside our control.