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Terms of service
These Terms of Service apply to all users of the PettiChat website and services.
1. Acceptance of Terms
By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms of Service.
If you do not agree with any part of these terms, please discontinue use of this website immediately.
2. Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms.
You may not:
- Use the website for fraudulent or illegal activity
- Attempt to interfere with website functionality or security
- Copy, distribute, or exploit website content without authorization
- Misuse product information or customer support services
We reserve the right to restrict or terminate access to users who violate these terms.
3. Product Information
We strive to ensure that all product descriptions, images, specifications, pricing, and availability information are accurate.
However, we do not guarantee that all information on the website will always be complete, current, or error-free.
Product appearance and packaging may vary slightly from displayed images.
We reserve the right to:
- Update product information
- Modify pricing
- Limit quantities
- Discontinue products
- Correct errors or inaccuracies
at any time without prior notice.
4. Orders & Payments
By placing an order, you confirm that all information provided is accurate and complete.
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse orders for reasons including:
- Product unavailability
- Payment authorization failure
- Suspected fraud
- Incorrect pricing or listing errors
- Violation of these Terms
If your order is canceled after payment is received, an appropriate refund will be issued.
5. Shipping & Delivery
Shipping estimates are provided for informational purposes only and are not guaranteed delivery dates.
PettiChat is not responsible for delays caused by:
- Customs clearance
- Weather conditions
- Carrier disruptions
- Incorrect shipping information
- Events outside our reasonable control
Customers are responsible for ensuring shipping information is accurate at checkout.
6. Returns & Refunds
Returns and refunds are subject to our Return Policy.
To qualify for a return, products must meet the eligibility requirements outlined in the Return Policy page.
We reserve the right to deny returns that do not meet these conditions.
7. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Videos
- Graphics
- Website design
- Text content
- Branding materials
is protected by intellectual property and copyright laws.
No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
8. AI & Product Disclaimer
PettiChat products are intended for entertainment, interaction, and engagement purposes only.
The products do not provide:
- Veterinary advice
- Medical diagnosis
- Behavioral diagnosis
- Guaranteed interpretation of pet emotions or communication
Results and experiences may vary depending on individual pets, environments, and usage conditions.
Users should rely on professional veterinary or behavioral guidance when necessary.
9. Limitation of Liability
To the fullest extent permitted by law, PettiChat shall not be liable for:
- Indirect or incidental damages
- Loss of data or profits
- Product misuse
- Service interruptions
- Delayed shipments
- Third-party service failures
Your use of this website and products is at your own discretion and risk.
10. Third-Party Services
This website may contain links to or integrations with third-party services, including:
- Payment providers
- Analytics services
- Advertising platforms
- Shipping providers
We are not responsible for the content, policies, or practices of third-party services.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and use of information as described in the Privacy Policy.
12. Changes to Terms
We reserve the right to modify or update these Terms of Service at any time without prior notice.
Updated versions become effective immediately upon publication on this website.
Continued use of the website after updates constitutes acceptance of the revised terms.
13. Contact Information
For questions regarding these Terms of Service, please contact:
Footer Note
PettiChat
Smart Interaction for Modern Pet Families